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We encourage hospitals and health systems to proactively ensure they are compliant with the requirements as a means to support and ensure access for patients with hearing difficulties. WSHA will monitor and alert hospitals when the pamphlet is available, though hospitals may wish to make the changes to television settings before that time. Employers must provide employees with training on this section using the pamphlet. The pamphlet should be made available online. Under the law, the human rights commission is required to prepare an educational pamphlet advising employers and employees of their duty and liability under this section. The deactivation of closed captioning is for the length of time the requestor is at the place of public accommodation and should be reactivated upon departure of the requestor. The exempted televisions must clearly display that they do not have volume or are on mute.Ī place of public accommodation may deactivate closed captioning on a television receiver actively displaying text at the request of a vision impaired person. In a public area with multiple televisions, up to 50 percent of on-premises televisions may be exempt from displaying closed captioning. The requirements do not apply when the only receiver of television programming available in a public area is technically incapable of displaying closed captioning, or the place of public accommodation is otherwise exempt from the closed captioning requirement under state or federal law. This law does not apply to areas that are not available to the general public, such as patient rooms or areas that are available to staff only.Ĭlosed-captioned television receivers for use in any public area in a public place of accommodation must activate closed captioning with black background, white text color, and a style and size of font that is readable to people with low vision. This requirement applies to public areas, which includes lobbies and waiting rooms in hospitals and medical offices. Senate Bill 5027 amends the laws against discrimination in RCW 49.60 to require places of public accommodation that offer television receivers with closed captioning in public areas to activate the televisions’ closed captioning settings. WSHA recommends facility and compliance staff of hospitals and health systems become familiar with the new requirements and make any necessary changes to settings of televisions that are in locations that are subject to the law. The requirements apply to public areas of public places of accommodation, which includes public areas of hospitals and medical offices.
Enforcement and potential penalties for noncompliance begin 90 days from the effective date.
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The new requirements are effective July 25, 2021. The purpose of this bulletin is to inform hospitals and health systems of new requirements in Senate Bill 5027 regarding activation of closed captioning settings on televisions located in public places of accommodation. Please share this information with staff responsible for facility complianceĪndrew Busz, Policy Director, (206) 216-2533Įffective July 25, 2021: Closed Captioning Requirements for Televisions in Public Places of Accommodation Rural Hospital Chief Executive Officers, Chief Operating Officers, Legal Counsel, and Government Affairs staff
#Tv with closed captioning how to#
Consequently the viewer takes on responsibility of knowing how to turn on closed captions on their television set.Change of Law: Hospital Action Required To: The text file is preserved and kept separate from the video stream. This can potentially mean a loss of quality when video files are compressed.Ĭlosed captions require a viewer to turn on the text, which is encoded into Line 21 of the television signal. An open captions file is effectively burned onto the video stream, similar to subtitles, and is no longer recognisable as a text file. Open captions are always visible on a video. This definition covers the ‘captions’ aspect of the terminology, but what is the difference between ‘open’ and ‘closed’ captions? The term ‘closed captions’ is widely recognised as referring to onscreen text displayed on television and video services. For other file types, visit our page on closed captioning formats for more information.ĮBU STL, SCC, MCC, AAF, CAP, DTS, TTML, WebVTT and more… Closed Captions vs Open Captions Our Broadcast closed captions are supplied in the following and most commonly used formats.